Managing Human Resources

About This Edition

New Features

• Managing Human Resources has always had a strong emphasis on ethics, but this construct has been expanded in the 11th edition to address all facets of Corporate Social Responsibility: Ethics, Sustainability, and Environmental Issues. Numerous boxed features and other examples will support this new emphasis.


• One of the five themes of the text, Metrics, has now been broadened to include Analytics, giving users the ability to measure how effectively HR policies are functioning. Users will find additional material in the Metrics and Analytics boxed features and woven throughout the text.


• Many new and updated cases and examples reflect the very latest, most critical issues in HR. Among these issues are the recent economic crisis, BP's response to the Gulf oil spill, the controversy surrounding executive pay and bonuses, new legislation, and new technologies being used in the HR process. In addition, at least one new Current Issue, found in the final section of each chapter, has been updated or revised with new material.


• In this age of ever-increasing globalization, the 11th edition includes more examples of HR issues pertaining to multinational and international businesses.


• In response to users' requests, the 11th edition also features a new focus on preparation for the PHR/SPHR certification exam. The sequence of the chapters has been adjusted and the chapters have then been organized into parts to correlate with the exam, and the authors have added new material to many chapters that will help users prepare for this certification process.

Additional Features

• A section called Current Issues appears in every chapter (similar to the Human Resources Triad), addressing two current issues pertinent to that chapter's topic.


• Five key themes are emphasized throughout the text: Teams, Diversity, Global Issues, Corporate Social Responsibility/Ethics/Sustainability, and Metrics/Analytics. These themes are integrated throughout the chapters where appropriate to emphasize their importance as they relate to chapter material. The themes are reinforced through boxed features.


• Fast Facts appear in the margins to offer tidbits of information that are interesting and sometimes surprising, giving students access to important human resources information while increasing their interest in each chapter's content. Quotes illustrate the perspectives of real managers and human resources professionals, offering personal insight into the human resources field.


• Integrative Cases and Projects to Extend Learning encourage users to apply what they've learned from the previous chapters' integrative cases and Internet research.


• The 11th edition's emphasis on the global/international aspects of human resource management reflects the current trend of globalization in today's business environment.


• The book has been updated with new cases at the end of the chapters as well as additional examples scattered throughout the book. This gives users an opportunity to apply their knowledge and makes the information more relevant.


• Exciting topic coverage addresses the most critical issues in HR today: outsourcing and off-shoring; wage levels in different countries; new technologies; the recent economic crisis; ethics and social responsibility; and how to measure the effectiveness of human resources practices. Users will benefit by learning the most salient concerns in the field of human resources management.


• The Human Resource Triad feature describes the different roles of HR professionals, managers, and employees, and how they affect the design and implementation of HR practices.